We have our own unique management system
15 October, 2012 at 9:06 am in Business
Hongxing machinery could stand up to challenges and difficulties; it plays important roles in many large-scale projects, and becomes a leader in the industry, which is the result of years of painstaking and diligent job. Hongixng always put the interests of customers first; make every effort to meet customer demand for quality products, competitive price and satisfactory service.
With the rapid development of modernization, market competition became serious. If a business wants to grow in the competitive market economy, in addition to the long-term insight and strong and stable source of funding, it also has to keep the most important point: first-class quality service. In addition to businesses product quality requirements, many consumers has further requirement on merchant service concept.
Our company owns a service team that has rich experience and skillful technique. According to customers' demand, we supply the services in a flexible way not only the traditional services but also the Internet on-line services. We try our best to carve out market and provide services all the time. Before customers' purchase, we will send our engineers to customers' site to design the best flow chart; after purchase, we will send the engineer to guide to install the machine, take trial run. Try our best to provide our customers with service of high quality and high efficiency.
1?Pre-sale services:1) Selecting equipment type;
2) Designing and fabricating the products in accordance with the special requirements of the clients;
3) Training technical personnel for our clients;
4) Providing construction and technology consultations or working out proper construction schemes for those new, special or difficult projects.
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2?Services provided during the sale:Respect our clients; present the clients with ease, relaxation and a surprise; devote ourselves to improve the total value of our clients.
1) Checking products acceptance ahead of delivery;
2) Introducing the ZENITH service system to our clients.
3. After-sale services:Improve the added value of our products, and let the clients free from the using troubles:
1) Assisting the clients preparing for the first construction scheme;
2) Installing and testing the equipments;
3) Training the first-line operators on site;
4) Examining the equipment regularly;
5) Taking the initiatives to eliminate the failure(s) rapidly at site;
6) Distributing the guarantee fittings door-to-door;
7) Providing technical exchanging;
8) Providing maintenance for big items.
On the basis of absorbing foreign technology and meeting customer needs, Hongxing Heavy Industry optimized cavity-type, R & D modern high-performance spring cone crusher and mobile crushing station. Practice has proved that the CS series high efficiency spring cone breaker and wins the trust of users worldwide with its excellent performance, reliable quality and cost-effective, it is the ideal alternative for traditional crusher. Hongxing Industry will lead the development of the domestic spring cone crusher with its own brand, technology and strength.